サクセス・ストーリー

We had already used CAD to sketch some tools before Facom put the TraceParts library online. It will save time for modeling and enable us to provide a list of references to our customers. We recently simulated maintenance operations for a dual-engine 100-seat airplane. The engines contained many parts within a very confined area. We were able to supply our customer with a “Toolbox” that includes a list of recommended tools, including several specific tools. Our customer was impressed by this service! Hervé GOMAS, Manager for Marketing and R&D

Many companies in our market sectors select their components from TraceParts, Europe’s number one. This is especially true of our key accounts in the automotive and aerospace industries. It was important to give them access to our catalogs through that particular channel. Didier Maurin, CEO

Since we were evaluating the investment only in terms of supplying CAD models, the financial effort seemed very high and we hesitated for a long time, especially since part of our catalogs are made up of parts manufactured by third parties. The sales and technical teams at TraceParts were finally able to convince us and we do not regret it at all, because the benefits largely surpass the simple service offered to our customers. Marcel Dubois, General Manager for CSR

We obviously wanted to satisfy their demands, but even though we design our own products using 3D CAD software, our technical departments were spending too much time responding to their requirements, especially due to the need to simplify our models in order to protect our expertise. Stéphane Garcia, Chief Marketing Officer

Users don’t have to select a product that they had already chosen in the Contrinex product finder for a second time in the 3D catalog. Contrinex is making the system as user-friendly as possible for its customers while still offering the direct route to the 3D catalog Claudia Blackburn, Marketing Manager at Contrinex

The teams at TraceParts came through with this particular requirement. Our catalog is regularly updated, and TraceParts supports the changes with the same quality of service since the beginning, such as when uploading new products as is the case this year. Frédéric COUPPEY CEO of Chambrelan

The success of TraceParts is also our success Jean-Michel Stetten, President of Boutet

TraceParts has clearly put our products on the radar of our customers and even companies that were unfamiliar with our firm. Satisfaction is all the higher, since we still maintain excellent relations with TraceParts, which is always available and quick to respond. Sébastien Villemy, Managing Director of Benteler Division France