We weren’t able to provide our 3D models in all the formats being requested. We therefore approached TraceParts, which already had a good reputation among our customers. 
Their offer came at just the right moment. More and more of our customers were asking for 3D models in various CAD formats. At the time, we only had hardcopy catalogs and an out-of-date website. As such, we were interested in what they could bring us in terms of both technology and marketing expertise.
As such, we benefit from the foothold that TraceParts had gained in design firms around the world, allowing us to address specific regions and markets.
What we really appreciate about TraceParts is their ability to meet our quality demands and that it is a truly long-term partner. Since we introduced the service, product sales have been growing regularly. This helps us to foster customer loyalty and win new business.
The implementation time was exactly the same as what had been previously announced. We had set priorities for the initial parts, in this case about thirty products offered in 5 sizes. Beyond mastering the deadlines, we appreciated the great reliability of the models that were generated.
We weren’t just going to rely on potential customers stumbling across INA by chance on the Internet. But the chances are good of someone accessing INA’s website via the TraceParts CAD content platform; so, we’ve found the ideal marketing multiplier in TraceParts.
Nos sentimos bien asistidos, todo marcha a la perfección y existe siempre una mentalidad abierta para nuestras nuevas ideas.
Es una herramienta muy eficaz para posicionar y publicitar nuestro catálogo y nuestros productos de forma dirigida.
We had already used CAD to sketch some tools before Facom put the TraceParts library online. It will save time for modeling and enable us to provide a list of references to our customers. We recently simulated maintenance operations for a dual-engine 100-seat airplane. The engines contained many parts within a very confined area. We were able to supply our customer with a “Toolbox” that includes a list of recommended tools, including several specific tools. Our customer was impressed by this service!
Many companies in our market sectors select their components from TraceParts, Europe’s number one. This is especially true of our key accounts in the automotive and aerospace industries. It was important to give them access to our catalogs through that particular channel.
Since we were evaluating the investment only in terms of supplying CAD models, the financial effort seemed very high and we hesitated for a long time, especially since part of our catalogs are made up of parts manufactured by third parties. The sales and technical teams at TraceParts were finally able to convince us and we do not regret it at all, because the benefits largely surpass the simple service offered to our customers.
We obviously wanted to satisfy their demands, but even though we design our own products using 3D CAD software, our technical departments were spending too much time responding to their requirements, especially due to the need to simplify our models in order to protect our expertise.
Users don’t have to select a product that they had already chosen in the Contrinex product finder for a second time in the 3D catalog. Contrinex is making the system as user-friendly as possible for its customers while still offering the direct route to the 3D catalog
The teams at TraceParts came through with this particular requirement. Our catalog is regularly updated, and TraceParts supports the changes with the same quality of service since the beginning, such as when uploading new products as is the case this year.
