PINET: “TraceParts has become a key component in our communication strategy”

Hinges for industry given a higher profile with the success of TraceParts

Pinet logo

PINET, a family-run company for six generations, specializes in the manufacture of hinges for industry.

The company went into business in 1840, making metal reeds for organs and harmoniums, but began focusing on articulated parts -especially piano hinges – in 1923.

From articulated locking parts (locks, latches, etc.) to gripping and moving components (handles, slides, etc.), the company has expanded its range of products and succeeded in branching into the industrial market by supplying standard or custom-designed parts in small and medium production runs.

PINET parts are used in civil engineering and agricultural machinery, trucks, industrial vehicles, rail transport, and much more.

The company’s logistical platform and production plant are based in Chaulnes in Picardy (northern France). The company’s headquarters, sales activities and engineering department are in Roissy, northern Paris.

PINET also distributes hinges for German manufacturer DIRAK, which are primarily designed for safe doors and electrical cabinets.

It generates nearly a third of its revenues from exports and sells through two subsidiaries in Great Britain and Germany, and a network of exclusive agents and distributors.

Making customer service the priority

Early into the new millennium, PINET chose supplier web2CAD – a German company taken over by TraceParts in 2004 – to produce the 3D libraries for the parts in its catalog. The catalog now features over 2,000 parts.

Pierre Emmanuel Bernard, Chief Marketing Officer at PINET, explains:

In the beginning, one of our main thoughts was the extra service that we could give customers by offering 3D parts libraries, since they were increasingly using CAD software and often had to work our parts into their assemblies.

From A to WWW

Budget latches PINET

TraceParts organized and modeled the entire PINET catalog and uploaded it to its download portal at www.TraceParts.com

« The teams at TraceParts are quick to respond and deliver high-quality work and support », adds Pierre Emmanuel BERNARD.

The relationship of trust has led us to asking them to create our own website incorporating our product catalogs.

Not forgetting future customers

Nearly 60% of all PINET models downloaded are done from the TraceParts portal. concludes Pierre Emmanuel BERNARD

The PINET website is getting ready to enter new territory in online marketing with the arrival of an e-catalog and the option of buying directly from the web.

For further information:
Pinet : www.pinet-industrie.com
Pinet CAD data on TraceParts.com: www.TraceParts.com
Contact us: info@traceparts.com

Other testimonials

“We owe a lot to TraceParts for our growth”

Since we were evaluating the investment only in terms of supplying CAD models, the financial effort seemed very high and we hesitated for a long time, especially since part of our catalogs are made up of parts manufactured by third parties. The sales and technical teams at TraceParts were finally able to convince us and we do not regret it at all, because the benefits largely surpass the simple service offered to our customers.

Marcel Dubois, General Manager for CSR
“TraceParts responds to our quality requirements and makes our products more visible”

An internal development would have caused us to make compromises, specifically on the proposed CAD formats. This orientation would have penalized some users of our components and would have been contrary to our tradition of offering the best service to our clients. This work went largely beyond the framework of our profession.

Damien Cardon-Dubois, Technical Director for Norelem France
Winkel and TraceParts partner together to offer high-end online product configuration and CAD download

Winkel provides the CAD geometry to TraceParts, along with all the information required to configure relevant models. “We convert this data to a configurable CAD model, add all the necessary information in the form of rules, formulas or table accesses, thereby making the mechanism configurable online.